Take orders on WhatsApp. Keep the whole order value.
Your customers already message you. WhatsApp Commerce answers them, shows the menu, takes the order and sends it to you, without the 14 to 30 per cent the delivery apps take off the top.
Sound familiar?
- The phone rings during the Friday rush and nobody can get to it.
- Orders come in on WhatsApp, get written down on a pad, and one gets missed.
- Someone asks if you deliver to their postcode for the fortieth time this week.
- The apps bring orders but take a third of each one, and you never learn who the customer was.
What changes
- Customers message your WhatsApp number and get an answer in seconds, at any hour.
- The menu appears in the chat. They pick, it builds the order, it confirms the total.
- It checks their postcode against your delivery area before taking the order, so you stop refunding people you can't reach.
- It knows your opening hours, so at 2am it takes the order for tomorrow or says you're closed, rather than leaving someone waiting.
- The order lands in one place with the address and the phone number: yours to keep, not the app's.
The money bit
A £25 order through a delivery app costs you around £5 in commission. Twenty of those a week is roughly £400 a month, every month. Our Growth plan is £79.
We're not going to replace the apps. They bring you customers you'd never reach. But the customers who already know you and already message you shouldn't be costing you a third of the order.
Takeaway owners ask
I'm too busy to learn software.
You don't need to. We set it up and you use WhatsApp exactly as you do now.
My menu changes.
Send us the new one and it updates, or change it yourself in two minutes.
Customers want to speak to a person.
Anyone who asks gets you. It's answering the ones who just want to know if you're open.
What about allergies?
It gives your allergen information and tells anyone with an allergy question to speak to you directly. It never guesses about food safety.
We'll load your menu on the call
Twenty minutes, your actual menu, your actual postcodes. Ask it what your customers ask you.