AiSensy alternative
AiSensy or WhatsApp Commerce? An honest comparison
AiSensy is a fast-growing WhatsApp marketing platform from India, with a free plan and free onboarding. Here is where it is stronger, where we are different, and how to decide.
Where AiSensy is better
- A Free Forever plan, plus free onboarding with its team and no set-up fee.
- Very large: AiSensy says it is trusted by 250,000+ businesses in 68+ countries.
- An official WhatsApp Business Solution Provider, and it says it is SOC 2 compliant and ISO 27001 certified.
- Strong for broadcast marketing campaigns, which is what it is built around.
- Support on WhatsApp, live chat, email, phone and Zoom.
Where WhatsApp Commerce is different
- Built for ordering, not broadcasting: the assistant answers questions and takes the whole order in the chat.
- AI replies are included in every plan. AiSensy sells its AI Agent Builder and chatbot builder as add-ons on top of any plan.
- Built for the UK: prices in pounds, UK delivery areas and postcodes, and UK consent records for marketing (PECR). AiSensy's main price list is in rupees for India.
- We set it up and write it for you, and test it against your real customer questions before it goes live.
- Works with WooCommerce and your own product list as well as Shopify.
Side by side
| AiSensy | WhatsApp Commerce | |
|---|---|---|
| Starting price shown | Free Forever plan; paid plans priced in rupees (separate dollar price list) | Starter £29 a month, plus set-up from £500 |
| Set-up | Self-serve, with free onboarding from its team | Done for you, included in the set-up fee |
| AI assistant | AI Agent Builder add-on (₹1,350 a month with 1,000 AI messages); chatbot builder add-on | Included: 300 / 3,000 / 20,000 AI replies a month |
| WhatsApp message fees | Prepaid conversation credits, charged at Meta's rates | Billed by Meta directly to your own Meta account |
| Currency and market | INR for India, with a separate USD price list | GBP; built for UK businesses |
| Ordering | Catalogue and cart on WhatsApp, Shopify chatbot, payments via WhatsApp Pay, Razorpay and others | Full ordering in chat with delivery areas and slots; Shopify, WooCommerce or your own product list |
AiSensy details from AiSensy's pricing page, checked on 10 November 2026. Prices change; check theirs before you decide. Our prices are on our pricing page, and you can estimate Meta's fees with the cost calculator.
Pick AiSensy if…
You want to start free, your main need is broadcast marketing, or you sell mainly in India.
Pick WhatsApp Commerce if…
You are a UK business that takes orders by message, and you want it set up, written and tested for you, with AI included.
Questions
Is AiSensy free?
AiSensy has a Free Forever plan. WhatsApp messages are still charged at Meta's rates, and add-ons such as the AI Agent Builder cost extra.
Can I switch from AiSensy and keep my number?
In most cases, yes. Meta lets a WhatsApp number move between providers, and we help with the move as part of set-up.
Where do these AiSensy facts come from?
From AiSensy's own website, read on 10 November 2026. Prices and plans change, so check their pricing page before you decide.
See it on your own business first
Twenty minutes. We load your website in live on the call, and you ask it what your customers ask you. Then compare it with AiSensy for yourself.
AiSensy is a trademark of its owner. This page is our own comparison and is not endorsed by AiSensy.