Interakt alternative
Interakt or WhatsApp Commerce? An honest comparison
Interakt is a popular WhatsApp platform with strong Shopify features, and pricing built around the Indian market. Here is where it is stronger, where we are different, and how to decide.
Where Interakt is better
- A deep Shopify toolkit: order updates, abandoned checkout reminders, win-back messages and cash-on-delivery-to-prepaid flows.
- WhatsApp Pay and payment links from the inbox, which matter a lot in India.
- Unlimited agents on its plans, so a big team costs no more.
- A self-serve free trial with no credit card needed.
- Lower monthly prices: Growth is listed at $55 a month plus taxes.
Where WhatsApp Commerce is different
- Built for the UK. Prices in pounds, UK delivery areas and postcodes, and UK consent records for marketing (PECR).
- We set it up for you, and test it against real questions before it goes live.
- AI replies are included in every plan. Interakt lists its AI agents as an add-on at $74.99 a month on Growth and Advanced.
- Meta bills you directly for WhatsApp messages. Interakt's pricing page lists "No Templates Markups" as a feature of its top tier.
- One price list, in pounds. Interakt's prices are in dollars and rupees, with message prices shown for Indian numbers.
Side by side
| Interakt | WhatsApp Commerce | |
|---|---|---|
| Starting price shown | Growth $55 a month plus taxes (Advanced $69); Enterprise on request | Starter £29 a month, plus set-up from £500 |
| Set-up | Self-serve, with assisted onboarding on some plans | Done for you, included in the set-up fee |
| AI assistant | AI agents as an add-on ($74.99 a month on Growth and Advanced) | Included: 300 / 3,000 / 20,000 AI replies a month |
| WhatsApp message fees | Charged by template type; "No Templates Markups" listed on the top tier | Billed by Meta directly to your own Meta account |
| Currency and market | USD and INR; message prices shown for Indian numbers | GBP; built for UK businesses |
| Shopify | Deep: orders, abandoned checkouts, win-back, COD-to-prepaid | Orders, abandoned checkouts and order updates; also WooCommerce and your own product list |
| Team members | Unlimited agents | Team logins for staff on every plan |
Interakt details from Interakt's pricing page, checked on 10 November 2026. Prices change; check theirs before you decide. Our prices are on our pricing page, and you can estimate Meta's fees with the cost calculator.
Pick Interakt if…
You sell mainly in India, you run a large Shopify store with a team, or you need WhatsApp Pay.
Pick WhatsApp Commerce if…
You are a UK business, you want the assistant set up and tested for you, and you want AI replies and pricing in pounds without add-ons.
Questions
Does Interakt work in the UK?
Yes, it works with UK numbers. Its pricing and much of its product are built around the Indian market, so check the message prices for UK customers on its site.
Can I keep my WhatsApp number if I switch?
In most cases, yes. Meta lets a WhatsApp number move between providers, and we help with the move as part of set-up.
Where do these Interakt facts come from?
From Interakt's own website, read on 10 November 2026. Prices and plans change, so check their pricing page before you decide.
See it on your own business first
Twenty minutes. We load your website in live on the call, and you ask it what your customers ask you. Then compare it with Interakt for yourself.
Interakt is a trademark of its owner. This page is our own comparison and is not endorsed by Interakt.